Stuck launching game

Following Startup sequence from website

Start Aki.Server

Wait for it to say "Server is running Happy playing!!"

Launch Aki.Launcher

Create a profile "Standard"

Click "Start Game"

Game opens and stays in first screen with spinning loading wheel.

Any ideas on where the problem might be?

Ah, thanks. Going to try those solutions.

I was able to solve it with deleting everything + downloading from scratch! Thanks a lot for you fast response and guiding me into the right direction.